Episode 161

LinkedIn Polls - The Secret Sales Tool Hiding in Plain Sight

Let's explore the underutilised potential of LinkedIn Polls for B2B businesses to gain market intelligence, increase engagement and drive business growth.

Key moments in this episode - 

00:00 Why LinkedIn Polls

03:29 The Power of LinkedIn Polls

05:06 Structuring Winning LinkedIn Polls

09:18 Common Mistakes with LinkedIn Polls

11:12 Using LinkedIn Polls to Grow Your B2B

13:29 Listener LinkedIn Poll Challenge

CONNECT WITH MICHELLE J RAYMOND

Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MICHELLE30 to try any Premium Plan FREE for 30 days.  https://i.mtr.cool/NEDXVZ

Transcript
Speaker:

AuthoredUp reports that only 1.2% of all LinkedIn posts are polls.

Speaker:

And I think that this is a crazy missed opportunity for B2B businesses.

Speaker:

And if you stick around, I'm going to show exactly how you can

Speaker:

use them to grow your business.

Speaker:

G'day everyone.

Speaker:

It is Coach Michelle J Raymond, and welcome back to another

Speaker:

episode of the podcast.

Speaker:

And in this week, we're going to talk about a feature, an underrated

Speaker:

feature that I think is hiding in plain sight and we're going to be

Speaker:

talking about LinkedIn polls and you might be sitting there going, really,

Speaker:

Michelle, how can we dedicate a whole episode to just LinkedIn polls?

Speaker:

Well, listeners, this is exactly how much of an opportunity

Speaker:

that I think that they are.

Speaker:

And I've been using them strategically with my clients for a little while

Speaker:

now, always testing things, seeing what's working, what's not, and

Speaker:

especially for Company Pages I think these are an amazing opportunity.

Speaker:

When I was reading the report that Ivana and the team at AuthoredUp did.

Speaker:

So shout out to them.

Speaker:

If you're not following, I'm going to put the details into the show notes,

Speaker:

but ultimately they did a research of all of the posts and found that only 1.

Speaker:

2 percent of all posts on LinkedIn are LinkedIn polls.

Speaker:

And that's across Company Pages and personal profiles.

Speaker:

And that's really surprising because at the same time, their research

Speaker:

found, and I'm going to quote this.

Speaker:

That the top performing posts on LinkedIn regarding reach are LinkedIn

Speaker:

polls, and they come in at 1.

Speaker:

46 times increase over the median reach.

Speaker:

So what does that mean in simple terms?

Speaker:

Practically a poll can get you seen by one and a half times more people.

Speaker:

And that's a great opportunity for anyone.

Speaker:

In my personal experience when I've been working with clients, I actually

Speaker:

think that that number is sitting closer to three to five times.

Speaker:

And that's the experience that I've had with the clients, whether it's

Speaker:

Company Pages or personal, when you use these polls strategically.

Speaker:

But before we go into that, I've got a quick announcement from our

Speaker:

podcast sponsors, Metricool, who have just released an amazing report,

Speaker:

investigating social media platforms, and you don't want to miss it.

Speaker:

Let's start by having a look into the power of LinkedIn

Speaker:

polls for market intelligence.

Speaker:

Seriously, listeners, there is no other format of content on LinkedIn that can get

Speaker:

you so much market intelligence so easy.

Speaker:

When it comes to using LinkedIn polls strategically, the top B2B brands

Speaker:

use them to find out things like customer pain points, price points,

Speaker:

product demand, industry trends.

Speaker:

It is such a cool way to get that immediate response from your

Speaker:

community that you've been building.

Speaker:

This is exactly why we spend so much time strategically, building our . , Because

Speaker:

when you use these polls, you can really get that direct feedback really quickly.

Speaker:

And most people are very happy to engage with polls.

Speaker:

So those hidden users on LinkedIn who are very unlikely to like or comment

Speaker:

on your posts, surprisingly, because polls feel anonymous, you'll find

Speaker:

that they're more likely to engage.

Speaker:

And certainly the numbers are reflecting that.

Speaker:

Listeners, you know, that everything I do on LinkedIn is tied back to how do you

Speaker:

leverage LinkedIn for business growth.

Speaker:

And when it comes to LinkedIn polls, it's no different.

Speaker:

So after this short break, we're going to come back and I'm going to tell you

Speaker:

exactly how to structure a LinkedIn poll to discover sales opportunities

Speaker:

that will help you grow your business.

Speaker:

If we want to use LinkedIn polls strategically to uncover

Speaker:

sales opportunities, there's something you need to do first.

Speaker:

And that is stop and think, what is the goal that we have for our business?

Speaker:

What is it that you're trying to uncover?

Speaker:

Is it a new product that you're looking at option A or option B?

Speaker:

What is the goal that you have?

Speaker:

And then we use the poll to discover the people that are interested in this product

Speaker:

or helping us choose between option A or . But without the moment where you stop

Speaker:

and figure out what the goal is first.

Speaker:

It makes it very hard, and maybe this is obvious, but it makes

Speaker:

it super hard for you to then design a poll that's effective.

Speaker:

I mean, it's easy to do a poll, but not all of them are effective.

Speaker:

Now, one of the things that I would say to you is, firstly, when you're creating

Speaker:

a poll, do not give your audience four different answers to choose from.

Speaker:

I find that the more answers that you give them, the more that you

Speaker:

attract a little bit of everything.

Speaker:

I want people when I'm doing polls to choose a side and quite often

Speaker:

the questions that I ask lead them down into picking A or B. And of

Speaker:

course, there are always those people out there who say it depends.

Speaker:

And so I give them option C, let me know more in the comments.

Speaker:

So option one is choice A, option two is choice B and option

Speaker:

three is refer to comments.

Speaker:

And so that pretty much covers the whole spectrum.

Speaker:

Now I make it easy for people to answer.

Speaker:

We don't want these questions to be complicated.

Speaker:

And we don't want the choices to be hard.

Speaker:

It almost needs to be a no brainer, A or B.

Speaker:

Now, the limitation that we have here with LinkedIn polls is that you only have

Speaker:

roughly 30 characters for the answers that your audience needs to pick from.

Speaker:

I think they're doing us a favour by making sure that we keep things succinct.

Speaker:

The more work that you do in the planning phase, the more that you

Speaker:

can make these things obvious.

Speaker:

I'll give you an example of a poll that I could use to discover more

Speaker:

about my potential clients and that could be related to wanting to discover

Speaker:

what's the biggest issue that company page admins are having right now.

Speaker:

My question could be, Hey, page admins, which part of your company

Speaker:

page do you find most difficult?

Speaker:

Growing your page followers as option A or B, growing your reach

Speaker:

and engagement, or that could be just growing your impressions.

Speaker:

And so from that perspective, we've given them two easy options to pick.

Speaker:

And we know, as I said, that there's always going to be

Speaker:

the people that want to say.

Speaker:

Both or neither.

Speaker:

And so we'll tell them option C is all about, let us know in the comments.

Speaker:

So that's as simple as it needs to be.

Speaker:

I like to run mine for one week.

Speaker:

That gives it enough time for enough people to get answers.

Speaker:

And on average, I think you can get one to 200 responses, which if you think about

Speaker:

that with that number of people sitting in a room, it's actually quite a lot.

Speaker:

And if you have to pay for an agency to run that kind of market testing for you,

Speaker:

I'm very confident that this LinkedIn poll is going to deliver a much higher ROI.

Speaker:

So there you have it.

Speaker:

A well structured poll gives you two options to get that market intelligence,

Speaker:

which allows you to then transform options on your side, whether it's

Speaker:

products or services or what's featured within them, and then change those up

Speaker:

so that you will grow your business.

Speaker:

Now from this, there's also some common mistakes that I see

Speaker:

when people are doing polls.

Speaker:

So after this break, I'm going to share with you the most common mistakes

Speaker:

and the number one mistake that costs people more business than any other.

Speaker:

So stick around.

Speaker:

Let's talk about the most common mistakes that I see with LinkedIn polls.

Speaker:

And number one would have to be when people do absolutely pointless polls.

Speaker:

You know, the fun ones that people used to do in like, I think it was

Speaker:

2020 or 2021, cast your mind back.

Speaker:

There was a time when you could do a poll on LinkedIn and literally

Speaker:

the engagement and the reach that you would get was off the charts.

Speaker:

We're talking a hundred thousand impressions to find out what flavour

Speaker:

potato crisps or chips if you're here in Australia, do you like the best?

Speaker:

And everybody was engaging.

Speaker:

It was like just craziness.

Speaker:

And so what happened was when people realise that more people would see that

Speaker:

kind of content, the polls became sillier.

Speaker:

They became more pointless.

Speaker:

But there was a huge amount of reach.

Speaker:

Now I'm all for sometimes mixing things up so that you can get discovered by

Speaker:

new people, but really what's a long term impact on your brand, be it your

Speaker:

personal brand or your company brand.

Speaker:

I don't think that it's worth it unless you're having some fun and it's

Speaker:

obvious that that's what you're doing.

Speaker:

So number one, no pointless polls.

Speaker:

Nobody's got time for that.

Speaker:

The other thing that I would say is a common mistake that I see is not

Speaker:

letting the polls run for long enough.

Speaker:

So one or three days is a couple of your other options.

Speaker:

Let the poll have some time to do its work.

Speaker:

Keeping in mind that people might not be on LinkedIn 24/7 they might only check

Speaker:

it once every few days, and so you want to make sure that you give them time

Speaker:

to see those posts and notifications and get involved and get active.

Speaker:

And if the poll is going really well, and you've got a lot of engagement,

Speaker:

the last thing that you want to do is cut it off because you told

Speaker:

LinkedIn just run it for one day.

Speaker:

So go for the one week option.

Speaker:

That's the winner.

Speaker:

The very last mistake and possibly the biggest mistake that is

Speaker:

causing people so many issues.

Speaker:

The one thing that I don't think any business I've ever worked with has

Speaker:

had a good strategy for handling this is, when people engage with your poll,

Speaker:

when they vote as the person that set up the poll, whether it's on the

Speaker:

company page for the admin, or whether it's you personally, you can go in

Speaker:

and see exactly who voted what option.

Speaker:

Now, if someone was to vote, I'm having problems, you know,

Speaker:

growing my page followers.

Speaker:

If that's something that I was looking for.

Speaker:

The thing you must do if you are going to get maximum value and grow your business

Speaker:

you have to engage with those people.

Speaker:

And so what I would do is go in to the results.

Speaker:

You can click on the person's name and then send them a message and

Speaker:

say, thanks for voting in my poll.

Speaker:

I can see that you're having issues most with growing your page followers.

Speaker:

Here's some content I've created around that, that I think would help you.

Speaker:

Or did you know, I run a company page admin training session that focuses

Speaker:

exactly on this and I could help you.

Speaker:

Have you ever considered getting training?

Speaker:

And so you start that conversation with someone, you know, is interested.

Speaker:

So bye bye cold calling.

Speaker:

Bye bye sending messages to people unsolicited and hoping

Speaker:

and praying that they work.

Speaker:

These people have told you exactly their answer.

Speaker:

So you don't need to guess.

Speaker:

And then you could also have on the other side for those people in my

Speaker:

poll who might've voted, how do I grow my page engagement and reach?

Speaker:

Well, guess what?

Speaker:

I've got content on that as well.

Speaker:

And so therefore they would receive a different message from me that

Speaker:

feels tailored and personalised and not something that just feels spammy.

Speaker:

So the more that you do this, you've uncovered potential

Speaker:

problems that they're having.

Speaker:

Businesses, as I say, exist to solve problems.

Speaker:

That's why we're here.

Speaker:

And so it's such an easy way to flush out these warm leads.

Speaker:

So listeners, there you have it.

Speaker:

That is exactly how to structure a poll, to uncover opportunities and

Speaker:

avoid the common mistakes so that you can use this tool to full advantage.

Speaker:

Like I said, when I use them for myself or my clients.

Speaker:

They get the reach, they get the engagement more than anything else

Speaker:

that I'm seeing right now, besides those random videos that are taking

Speaker:

off over in the short form video feed.

Speaker:

But again, still not hearing anyone growing their business out

Speaker:

of that, but polls, absolutely.

Speaker:

I know that this is a strategy that works.

Speaker:

As I wrap up the show this week, I've got a challenge for you.

Speaker:

I want you to go and create a poll with the strategies

Speaker:

that you've just been given.

Speaker:

Let it run for one week and then reach out and let me know how it went.

Speaker:

I'd love to hear the results or tag me in your posts and I'll come

Speaker:

and support it and have a look.

Speaker:

Until next week.

Speaker:

Cheers.

About the Podcast

Show artwork for Social Media for B2B Growth: LinkedIn Strategies and Tips
Social Media for B2B Growth: LinkedIn Strategies and Tips

About your host

Profile picture for Michelle J Raymond

Michelle J Raymond

Michelle J Raymond founded B2B Growth Co and has made her mark as a leading LinkedIn growth strategist. She offers comprehensive strategies and training to brands eager to harness LinkedIn for business growth through thought leadership, content marketing or social selling techniques.

With 20+ years’ experience in B2B sales, and almost a decade of social selling on LinkedIn, Michelle stands out for her significant LinkedIn contributions as the co-author of two globally acclaimed books: “Business Gold,” the first book exclusively dedicated to LinkedIn Company Pages, and “The LinkedIn Branding Book,” and her insightful podcast Social Media for B2B Growth.

Follow her YouTube channel @MichelleJRaymond for helpful how tos.